FAQs

FAQs for Care at Home Midlands

Do you provide home care services in Leicester?

Yes. We support clients across Leicester with live-in care, personal care, dementia support and tailored home care plans designed to help people stay independent at home.

We cover Ratby, Groby, Glenfield, Anstey, Braunstone, Kirby Muxloe, Coalville, Ellistown, Whitwick, Ibstock, Melton, Melton Mowbray, Markfield, Sapcote, Leicester Forest East, Stoney Stanton, Burbage, Desford, Newbold Verdon and Thornton.

Yes. Ratby is one of our main service areas and we provide daily visits, personal care, respite and dementia support.

Yes. Our carers visit clients in Groby every day for companionship, medication support and tailored personal care.

Absolutely. We provide full domiciliary care and visiting care throughout Glenfield.

Yes. Clients in Anstey can access visiting care, dementia care, respite support and help with daily living.

Yes. We support individuals and families in Braunstone with flexible care visits throughout the day.

Yes. We provide scheduled home visits and specialist support to residents in Kirby Muxloe.

Yes. Our carers regularly support clients in Coalville with daily routines, mobility support and longer-term care.

Yes. We offer morning, afternoon and evening visits or home care services to clients in Loughborough.

Yes. Ellistown residents can access our full range of home care and visiting support services.

Yes. Our dementia-trained carers support individuals and families across Ibstock.

Yes. We cover all of Melton Mowbray with personalised home care plans.

Yes. Our carers travel throughout the Melton area to support clients of all needs.

Yes. Markfield is fully covered and we provide short visits, longer visits and specialist care.

Yes. We support clients in Sapcote with personal care, household support and companionship.

Yes. Leicester Forest East is part of our key coverage area for all home care services.

Yes. We deliver tailored visiting care and daily support in Stoney Stanton.

Yes. Burbage residents can access home care, dementia support, respite and live-in care.

Yes. We provide flexible care visits in Desford to support independent living.

Do you support clients living in Newbold Verdon?

Yes. We offer daily home care, specialist support and respite care in Newbold Verdon.

Yes. Our carers visit clients in Thornton regularly for personalised support.

Home care provides support in your own home, helping you stay independent while receiving personalised assistance with daily tasks, routines and wellbeing.

We offer visiting care, personal care, dementia care, respite support, disability support, companionship, medication assistance and live-in care.

Visiting care involves scheduled visits from a carer at set times throughout the day to assist with meals, hygiene, mobility, medication, and companionship.

Domiciliary care is another name for home care. It includes personal care, household support and daily living assistance delivered in your home.

Yes. We specialise in supporting older adults to remain safe, happy and independent at home.

Yes. Our live-in carers stay in your home full-time to provide 24-hour support across all areas of Leicestershire.

A trained carer moves into your home and provides continuous personalised care, companionship and safety throughout the day and night.

Yes. Our dementia-trained carers offer structured routines, reassurance and personalised support to help maintain quality of life.

Yes. We can arrange urgent care quickly following illness, hospital discharge or sudden changes in support needs.

Most care can begin quickly once we understand your needs. Emergency care can start sooner, depending on availability.

Yes. We are fully CQC-registered and compliant with all relevant regulations for providing safe and high-quality home care.

Yes. All carers receive professional training, competency assessments and enhanced DBS checks.

We carry out regular reviews, staff training, spot checks, quality audits, and follow personalised care plans to ensure safe and effective support.

We match based on personality, experience, skills, location and your specific needs to create the right fit.

Contact us to arrange a free assessment. We visit you in your home, discuss your needs and create a personalised care plan.

Yes. All care plans are personalised to match your preferences, timings, routines and independence levels.

Yes. We support with cleaning, laundry, cooking, shopping and general home management.


Yes. We provide short-term respite care so family members can take a break while we look after their loved one.

Yes. We provide flexible care visits in Desford to support independent living.