Care at Home Midlands is a family business, so we look after our care team like they’re part of it – then together, we can look after our clients in the same way.
We do this by constantly looking for opportunities to develop, educate and have fun with our team, so they can enjoy and feel proud of their work. In this way, care work can enrich their lives, those of their families, and have a positive impact in the community where we all live and work.
We constantly invite feedback from our whole team so we can understand what they enjoy about their work, and more importantly, what they would like to see changed or improved. We know that only by constantly improving our processes, services, pay and conditions can we continue to attract and retain the best carers and deliver the outstanding quality of care that we insist upon.
Our Help at Home team at Care at Home Midlands is dedicated to providing compassionate and professional support, ensuring our service users receive personalised care to maintain their independence and well-being at home.
My name is Jessica, although many refer to me as Jess. In 2012, Matt and I founded Care at Home (Midlands) Limited following our successful venture of launching a domiciliary care business for my previous employer. Alongside this, Matt and I have collaborated in the Recruitment Industry for numerous years. Throughout my professional journey, I have prioritised meeting my clients’ needs by customising the services offered. Recognising the demand for a reputable domiciliary care provider in the Leicestershire region, we swiftly established ourselves as a key service provider for the Local Authority, NHS, and numerous private clients. Our combined expertise in business and recruitment sets us apart from our rivals. In 2019, we acquired Absolute Care, an organisation established in the same year, catering to the Local Authority, NHS, and private clients in Loughborough and the neighbouring areas. On a personal note, I am happily married with three lovely children.
Allow me to introduce myself. I am Matthew, though I prefer to go by Matt. Together with Jessica (not my spouse, as commonly assumed by those who first meet us!), we established Care At Home (Midlands) Limited back in 2012. With a background in recruitment, catering to Local Authorities, The NHS, and various corporate entities, the realisation of a market gap prompted us to transition our expertise into providing assistance to individuals in their own homes. Our unique blend of recruitment experience and business acumen has helped us stand out from our rivals. In 2019, we acquired Absolute Care, an organisation established in the same year, catering to the Local Authority, NHS, and private clients in Loughborough and the neighbouring areas. I am a husband with a delightful daughter and two Dogs. My family and I love taking our caravan to explore different corners of the country.
My name is Georgia, and I am proud to have been part of Care at Home since 2014. Having worked through the ranks, I was delighted to be awarded the position of Operations Manager, and I am now settled in my role. Working together with Georgie, our Care Manager, we take pride in that the needs of our clients are met, and I thrive on the challenges that I am faced with.
Outside work, I love to travel and will marry my fiancé in a ceremony in Cyprus in October.
I am Georgie and I joined the Care at Home team in 2021. Alongside Georgia, I am proud to ensure that our standards remain high.
Having worked in the care sector since leaving school both in hospital, community and apprenticeship settings I was well prepared for the demands of my current role. I find our work incredibly rewarding and can’t imagine working anywhere else
My family consists of my two children, my 2 dogs and my partner, who supports me in all I do.
Hello, I’m Mel, and I recently became a part of the Care at Home team in 2023 after dedicating the majority of my career to the healthcare industry and pursuing nursing training. I am deeply committed to ensuring that individuals receive tailored support that addresses their specific needs. In my role, I am also responsible for staff welfare and compliance. Outside of work, I am married with two amazing children.
Joining the Care at Home team in 2022, I took on the role of spearheading business development and recruitment efforts. My journey in Healthcare Recruitment began in 2011, starting in the care sector in Stratford Upon Avon before transitioning to Leicestershire to work with a prominent Nursing agency. Prior to this, I spent 3 years studying Business and HR Management at Sheffield Hallam University. An enthusiastic and self-motivated individual, I find fulfilment in achieving success. A people person at heart, I thrive on hands-on involvement in my work. Outside of work, I take pride in being a devoted mother to two beautiful girls.
I am an experienced professional with more than 25 years in the health and social care sector. Beginning as a career, I advanced through the ranks to management. The passion for empowering colleagues to deliver exceptional care led me to pursue a career in training. Renowned for my friendly yet professional ‘hands-on approach’ to learning, I strive to ensure that the training sessions I conduct are not only educational but also enjoyable, creating a positive experience for all involved. My primary objective is to provide engaging training sessions that can be tailored to different settings and skill levels, preferably in a relaxed atmosphere to foster active participation.
Hi there! I’m Emily, and I’ve been an integral part of our team since 2018, Managing the Accounts department. My entire career has been rooted in the world of Accounts. I currently oversee the daily management of accounts for both Care at Home and Absolute Care. This involves liaising with local authorities, the NHS, private individuals, and HMRC. Additionally, I’m in charge of ensuring that all staff members receive accurate payment for their work.
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